We commit to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:

• information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views
• as well as, information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
• moreover, information that you provide to us for the purpose of registering with us
• additionally, information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
• and any other information that you choose to send to us

Cookies

We use cookies on this website. A web server to a web browser sends a cookie or text file; and the browser stores this file. Each time the browser requests a page from the server; the text file is sent back to the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. Moreover, we may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.

Furthermore, we may also use that information to recognise your computer when you visit our website, and to personalise our website for you.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies. Users’ computers store cookies. The generated information relating to our website; creates reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Using your personal data

Personal data you submit on this website will be used for the purposes specified in this privacy policy; or in relevant parts of the website. We may use your personal information to:

• administer the website
• improve your browsing experience by personalising the website
• enable your use of the services available on the website
• send to you goods purchased via the website, and supply to you services purchased via the website
• also to send statements and invoices to you, and collect payments from you
• send you general (non-marketing) commercial communications
• moreover, send you email notifications which you have specifically requested
• send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer    require marketing communications to be sent by emailing us at: hello@urbanveda.com)
• provide third parties with statistical information about our users; but this information will not be used to identify any individual user
• deal with enquiries and complaints made by or about you relating to the website

Other uses

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

• to the extent that we are required to do so by law
• in connection with any legal proceedings or prospective legal proceedings
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
• additionally, to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling
• Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed; in and transferred between any of the countries in which we operate; in order to enable us to use the information in accordance with this privacy policy.

Additionally, If you are in the European Union; information which you provide; may be transferred to countries which do not have data protection laws equivalent to those in the European Union. You expressly agree to such transfers.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted.
Of course, data transmission over the internet is inherently insecure. And we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

Moreover, you may instruct us to provide you with any personal information we hold about you. Furthermore, provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

Additionally, You may instruct us not to process your personal data for marketing purposes by email (to hello@urbanveda.com) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes).

Third party websites

The website contains links to other websites. Additionally, we are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to hello@urbanveda.com or by post to UrbanVeda, Unit E, Cobbold Estate, Cobbold Road, Willesden, London NW10 9ST.

This privacy policy is courtesy of Employment Law Contracts and Website Law.

 

Mobile Terms of Service

Ayurveda Wellness Ltd (Urban Veda)

Last updated: June 6, 2023

The Ayurveda Wellness Ltd (Urban Veda) mobile message service (the “Service”) is operated by Ayurveda Wellness Ltd (Urban Veda) (“Ayurveda Wellness Ltd (Urban Veda)”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Ayurveda Wellness Ltd (Urban Veda)’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Ayurveda Wellness Ltd (Urban Veda) through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Ayurveda Wellness Ltd (Urban Veda). Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to UrbanVeda or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Ayurveda Wellness Ltd (Urban Veda) mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to UrbanVeda or email darcy@ayurveda-wellness.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.